Question 1

Why the name Scooch?

Accepted Answer

Scooch [verb] [informal] Meaning: "to move"
Example: 'Scooch over.'
Scooch works for anyone that moves.

Question 2

Is Scooch app free to download & use?

Accepted Answer

Yes - always. Scooch only charges subscriptions to employers.

Question 3

Am I moving a healthy amount?

Accepted Answer

Medical experts recommend averaging 100 or more points a day. In Scooch app this will turn a day card green. This can be achieved by walking 8000 steps or completing several hundred calories worth of exercise.
Note: 1 point equals 80 steps or climbing 2 flights of stairs or completing several calories worth of exercise.

Question 4

Will Scooch app drain my battery?

Accepted Answer

No - there's virtually no battery drain. Scooch app connects to apps already on your smartphone that are already recording data from sensors in your smartphone (& wearables).

Question 5

Which smartphones & wearable devices can be used?

Accepted Answer

Smartphones: all iPhone & Android smartphone models supported by latest operating systems.
Wearables: Apple Watches, Android Wear Watches, Fitbit & Garmin devices.
(Plus you can connect Strava operating across any of these devices.)

Question 6

Do I have to pick just one device to track all my movement?

Accepted Answer

No. You can use a Fitbit & an iPhone for example. Scooch’s clever tech figures it all out without duplicating movement points.

Question 7

Can I connect both my work & personal smartphone to Scooch?

Accepted Answer

Yes. Say you have a personal iPhone & work Android. You can connect Health app on iPhone on your iOS Scooch app as well as Fit app on Android on your Android Scooch app. This way your movement on both devices is captured without duplication.
Note: please connect your Fitbit/ Garmin/ Strava account to one Scooch app (on only your primary smartphone) because those cannot be shared across two Scooch apps despite being a single Scooch account.

Question 8

If I have multiple devices won’t my steps be counted multiple times?

Accepted Answer

No - Scooch’s clever tech figures it all out without duplicating movement points.

Question 9

How can Scooch compare a run with a swim to climbing a flight of stairs?

Accepted Answer

Our proprietary science-backed algorithm converts all forms of physical movement into a common currency (called points) across most popular medically-approved devices.
Note: please be sure to use a heart rate tracking wearable with an exercise mode if you do various workout types (such as weights or runs or swims) so Scooch can pick up your active energy burn in order to score accurately.

Question 10

What is a point?

Accepted Answer

A common currency of movement across all forms of physical movement.
Note: 1 point equals 80 steps or 2 flights of stair climbing or a several calories of a workout.

Question 11

Why should employees sign up?

Accepted Answer

Scooch app encourages employees to maintain a healthy level of everyday movement which should add about 4 years of life & slash risk of the many chronic illnesses. Scooch works with employers to sponsor staff to earn weekly rewards on their path to being physically active.

Question 12

Are leaderboards & competitions available?

Accepted Answer

Yes - you can even trial a basic version of these features without a corporate subscription.

Question 13

Is Scooch available outside of the UK?

Accepted Answer

Yes – we can service any country in the world with an English language version of the app. Scooch can add countries where the app is currently unavailable on client request.  Note: All corporate subscriptions are priced & charged in GBP.

Question 14

Does Scooch abide by GDPR?

Accepted Answer

Yes – we designed the system from the ground up to tackle this requirement properly. Please refer to the Legals section of this website where GDPR is covered extensively in the privacy sections.

Question 15

What do employers pay?

Accepted Answer

A £0.70 per week subscription fee to cover the core reward scheme (that can be extended based on client needs). Subscriptions are charged on a monthly basis ahead of each month period so that the respective rewards won by staff can immediately be issued.

Question 16

Can employers pilot the corporate subscription service?

Accepted Answer

Yes - the first 4 weeks is treated as a pilot period where an employer can cancel at any point. Thereafter the service rolls on a quarterly repeating term.

Question 17

What is required of an employer to set up & manage Scooch?

Accepted Answer

Set up: 1. Either provide the number of employees that work for a single work email address domain or a list of work email addresses (if an employer only wishes to subscribe a portion of their workforce to the service i.e. for a given department or just a small trial user group). 2. Confirmation if there are any modifications to the core reward scheme for the standard subscription. 3. Payment for the initial 4 week period for the piloting number of employees.   Management: Virtually nothing. Leavers can be automatically expunged & joiners can be automatically added. Payments are automatically collected. There's a dedicated corporate account support team to help with any questions or account tweaks that are needed.

Question 18

Can employer work groups & rewards be hidden from people outside the organisation?

Accepted Answer

Yes - by verifying a work email address staff access a restricted work area that's inaccessible to people outside of that organisation.

Question 19

Can employees support their preferred charities via a modified reward scheme?

Accepted Answer

Yes - assuming that the charity wishes to receive donations free from fees & their banking costs paid. There is absolutely no cost for a charity to be a beneficiary of the Scooch platform. There are 50+ charities already available.

Question 20

Can I ask to add a charity to the Scooch network?

Accepted Answer

Yes – provided the requested charity is a legally registered charity.

Question 21

Are there any charges for charities?

Accepted Answer

None - Scooch even pays the banking fees associated with collecting & transferring donations from employers in full.

Net Zero Movement

service@scooch.co.uk

+44 (0) 203 826 8777

London | UK